Days is a modern alcohol-free beer brand brewed for doers. Known for its bold mission, great-tasting beer with 0% alcohol; Days has become a lifestyle choice for health-conscious consumers who want to stay sharp, social, and hangover-free. With a clean, refreshing brand and an increasingly loyal customer base, the company continues to redefine what mindful drinking looks like.
The optimisation project for Days began with a comprehensive UX and data audit. The aim was to surface friction points and identify untapped opportunities across the core e-commerce journey.
Using a combination of Microsoft Clarity heatmaps and session recordings, alongside insights from Shopify Analytics and Skio (Days’ subscription platform), the audit enabled Eleven to build a robust, insight-led optimisation roadmap. In parallel, Days had a creative ambition to evolve their brand presentation, maturing the visual execution by moving away from heavy illustration use and toward a more elevated, matured feel.
The dual objective was clear:
A key challenge was balancing performance-led optimisation with creative restraint. Days wanted to ensure that improvements to conversion didn’t come at the expense of brand character or clarity.
The site was already performing well as a result of our previous optimisation efforts, with a healthy conversion rate and subscription base. However, direct to consumer trends, opportunities and category maturity does not sleep so with deeper data analysis, we uncovered several opportunities hidden in plain sight:
In addition, technical metrics like LCP (Largest Contentful Paint) and INP (Interaction to Next Paint) suggested further room for speed and responsiveness improvements—critical for mobile-first users.
Eleven delivered a wide-reaching UX and design refresh, grounded in both behavioural insight and creative evolution.
UX Improvements:
Brand Elevation:
The site also benefited from several speed and accessibility improvements, contributing to improved LCP and INP scores post-implementation.
Since launching the UX optimisations:
These results were achieved without a full redesign — proof that focused, insight-led UX interventions paired with considered creative evolution can drive meaningful business impact.