Terms

Last Updated: 01/01/2025

Welcome to Eleven! These Terms and Conditions govern your use of our services, including branding, web design, and web development. By engaging with our services, you agree to comply with these terms. These terms are in effect in the absence of a contract.

1. Services
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We provide branding, web design, and web development services as described on our website. The scope, timelines, and deliverables will be outlined in individual agreements with our clients.2.

2. Payments & Fees A non-refundable deposit is required before work begins.Final payment is due upon project completion or as specified in the contract.Late payments may incur additional fees.
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3. Revisions & Approvals
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We offer a specified number of revisions as outlined in our agreements.Additional revisions beyond the agreed scope will be subject to extra charges.Client approvals are required at each milestone before proceeding.

4. Intellectual Property
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Upon final payment, clients receive the rights to the final deliverables.We retain the right to showcase completed work in our portfolio.Any third-party materials used remain the property of their respective owners.

5. Cancellations & Refunds
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Cancellations must be requested in writing.Deposits are non-refundable.Partial refunds may be issued based on work completed at the time of cancellation.

6. Client Responsibilities
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Clients must provide timely feedback and required materials.Delays in client response may impact project timelines.

7. Limitation of Liability
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We are not liable for any damages resulting from the use of our services beyond the agreed-upon scope.We do not guarantee specific results from branding or web development efforts.

8. Confidentiality
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Both parties agree to maintain confidentiality regarding proprietary or sensitive information shared during the project.

9. Termination
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We reserve the right to terminate services if the client breaches these terms or engages in unethical practices.

10. Governing Law
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These terms shall be governed by the laws of England, UK.
Further detail is available on request. hello@weareeleven.co